Common I.T. related questions …..


Why should I update my computer?

Updates are released from manufacturers for many reasons, from fixing small (or large) bugs in software to plugging security holes in their operation. A patched and updated system will be the best way to ensure that your system is running at it’s best and most secure level. Often these patches can happen automatically behind the scenes. But sometimes they need to be run manually. We can assist in helping you with this.


What is Ransomware and how do I protect against it?

Ransomware is much like it sounds, it is malicious software that has been run on your machine that holds certain data to ransom for the purpose of extorting money from you. Basically speaking your files are encrypted so that you can no longer access them. Until that is you pay the ransom for the key. (Which you may or may not end up receiving anyway). The best ways of protecting against ransomware is to not click on unverified links or email attachments. Only download files from trusted sites, do not use untrustworthy USB’s. Also having secure regular backups means if someone accidentally does install malicious software that you will have copies of your valuable files (family pictures and videos of those first steps or that once in a lifetime holiday, or that novel you have been working on.) that you can restore without having to deal with the ransomers.


Do you do home visits?

Of course! Our friendly and knowledgeable staff can come to your home at a time convenient to you please contact us to discuss or arrange a visit.